Last Updated: [Insert Date]

1. Introduction

Welcome to MSW Shop (“we”, “us”, or “our”) at wheelssalestore.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

MSW Shop specializes in premium automotive wheels (including BBS, Concave, Japan Racing, MSW, OZ, and Rota brands) for enthusiasts worldwide. Our policies reflect our commitment to quality products and customer satisfaction.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, account registration may be needed for purchases. You agree to provide accurate information and maintain account security.

2.2 Prohibited Activities

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality
  • Misrepresent your identity or order information
  • Resell products purchased from our site

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee all descriptions are entirely error-free. If you receive a product that differs significantly from its description, contact us immediately.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and refuse service without notice.

3.3 Non-Returnable Items

The following cannot be returned:

  • Custom-finished or powder-coated wheels
  • Special order sizes not normally stocked
  • Wheels showing signs of mounting/installation
  • Clearance items marked “final sale”

4. Orders and Payment

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason. Order confirmation emails do not constitute acceptance.

4.2 Pricing

Prices are in USD and subject to change without notice. We are not responsible for typographical errors in pricing.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method.

4.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days after confirmation.

5.2 Shipping Methods

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

5.3 Shipping Restrictions

We currently cannot ship to some Asian countries and remote regions. You are responsible for ensuring your shipping address is correct and deliverable.

5.4 Delivery Issues

Report undelivered or damaged packages within 48 hours of delivery with photos to [email protected].

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from the delivery date for most items. Wheels must be:

  • In original, unused condition
  • With all protective packaging and manufacturer tags intact
  • Showing no signs of mounting or installation

6.2 Return Process

  1. Email [email protected] with “Return Request – Order #[Your Number]”
  2. Wait for return authorization (1-2 business days)
  3. Repackage using all original materials
  4. Ship to: 3330 Hope Street, Portland, US 97209

6.3 Refunds

After inspection (3-5 business days), refunds will be issued to the original payment method. Original shipping fees are non-refundable.

6.4 Exchanges

For size/model/finish exchanges, specify desired replacement in your return email. You’ll be responsible for price differences and new shipping costs.

7. Intellectual Property

All content on this site (logos, text, graphics, etc.) is our property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Limitation of Liability

MSW Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Shipping delays beyond our control
  • Improper installation or use of products

Our maximum liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms shall be governed by the laws of the State of Oregon, USA, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the revised Terms.

11. Contact Information

For questions about these Terms:

Email: [email protected]
Mail: MSW Shop, 3330 Hope Street, Portland, US 97209